Phytness HealthCare continues to monitor the updates and advice from all government agencies and the Australian Physiotherapy Association regarding COVID-19 and to review our internal procedures in light of the evolving advice to ensure that we are doing all we can to keep you, our team, and the broader community safe and well. (For more information: https://www.health.gov.au/health-topics/novel-coronavirus-2019-ncov)
As we all work together to manage the impacts of the COVID-19 pandemic, we ask that you observe the recommendations to isolate yourself if you have symptoms of respiratory infection, have been exposed to someone with confirmed COVID-19 infection or have traveled or transited through an affected country or Victoria in the past 14 days. If any of these circumstances apply to you, please do not come to the clinic.
In order to assist us in maintaining social distancing, we ask your assistance with the following when coming to the clinic:
Please do not bring additional people with you to your appointment unless they are an essential support person, required to assist you during your visit.
Please do not come into the clinic more than 5mins prior to your scheduled appointment to reduce the number of people sharing our clinic space.
While we are following infection control guidelines with regard to cleaning of all clinic surfaces, and providing hand cleaning facilities for both clients and staff, it would assist if you could please bring your own clean towel to cover exercise equipment and other surfaces, and consider bringing items like your own pen, hand sanitiser and water bottle to limit contact with clinic surfaces.
If you are self isolating or would prefer to distance yourself to reduce the risk of spreading COVID-19, but would like a consultation, please contact us regarding the availability of Telehealth consultations (available via any computer with internet and a webcam, or your smart phone). We can arrange for a therapist to assess, advise and prescribe home based management for your musculoskeletal complaints while you are doing your bit to protect yourself and our community from COVID-19.